Many contentious issues are arising in newspaper call centers, from long hold times to queued call-back expirations as a result of staffing shortages. The question is, how can a call center effectively approach such a complex problem? more

As your readers plan their spring gardens, teachers are working hard so their students will finish the school year with strong growth in reading skills. Ask your local school leaders how their students are doing, how many children still need extra help in reading. more

This summer, Google will transition you or your client's website to Google Analytics (GA4). Are you ready? Learn more about the who, what, where and why behind Google's transition from Universal Analytics to GA4 by watching our webinar partnering with Google! more

Video has become an increasingly popular medium for businesses to advertise their products and services. Here are some of the key benefits of using dynamic video for local business advertising. more

Last year Riverton Ranger was purchased by Edwards Printing of South Carolina, a current user of NewsXtreme. With the help of new ownership, Riverton will expand back into commercial printing. more

Kodak is holding the Graphic Users Association (GUA) Conference again this year — April 19-21 in Atlanta, Georgia — after a four-year hiatus. The GUA Community is a worldwide organization dedicated to empowering users of KODAK PRINERGY Workflow Solutions with the tools and knowledge to be successful. more

In February, The Press Enterprise, based in Bloomsburg, Pennsylvania, reached an agreement with SCS to install the Community Advertising System to standardize and modernize its advertising and production workflows. more

PAGE partners with over 70 preferred companies in key supply publishing sectors, including new vital areas of Digital Revenue, Insurance Advisory and IT Security. Each of these companies provides PAGE members with favorable pricing, outstanding support and informational webinars to optimize the value in working with them.  more

What is the current state of digital publishing and what will it look like in 2023 and beyond? Pugpig is the digital publishing platform for hundreds of news, consumer, specialist and B2B media brands. During a webinar on Tuesday, March 21, Pugpig will take a deep look into its second annual report, the State of the Digital Publishing Market. Join us March 21 at Noon EDT / 11 a.m. CDT for this free webinar. LEARN MORE AND REGISTER more

As trends toward conscious consumerism and supporting independent community businesses continue to grow, Central Oklahoma Weeklies put the focus on supporting local businesses with a "Shop Local" themed special section. Here’s how they did it: more

Zette officially announced the launch of its “Spotify for news” product to the public last month. Interested users can now sign up for an account and install the browser extension on their desktop, where they can browse, unlock and share paywalled digital content across hundreds of newspapers and magazines. more

Our-Hometown is excited to announce that our friend and industry expert Michael Cottam will be joining us on March 17 to host a LIVE WEBINAR on "SEO For Newspapers"! more

Mirabel Technologies has just announced a new addition to its all-in-one CRM platform: the new Editorial Module, which promises to transform the way publishers manage all editorial and production processes. more

RaMeka Johnson, circulation sales manager for the Chicago Tribune, shares insights from her career, including how teamwork and collaboration impact her company’s goals and why putting consumers first helps her company thrive.   more

Stacker is continually developing new models for its data-driven newswire to produce, distribute and fund quality storytelling. To that end, Stacker published its first-ever collaborative data project in January, setting the stage for more collaborations to come. more

How easy is it for local advertisers to find your "Advertise with us" link? Can you find it? Take a minute or two and go to your newspaper’s website and time how long it takes to find the advertise button, and then how many clicks does it take to get started creating an ad. How did it go? more

On Episode 91 of Borrell Associates' Local Marketing Trends podcast, Frequence President Oliver Jacob joins advertising analysts Corey Elliott and Gordon Borrell in a discussion about the effectiveness of omnichannel marketing, and how an omnichannel strategy can enable media companies sell more O&O inventory. more

Creative Circle’s dynamic news and features service for websites — Premium Pages — has added 10 new topic pages and new content providers.  more

When running a Best Of or Readers’ Choice ballot for your publication, you should have two primary goals: increase reader engagement and drive revenue. Here are three quick tips to increasing reader engagement and revenue in your contest. more

Working with Adpoint, Lineup’s omnichannel advertising solution for media companies, Gannett has slashed invoicing time by 90 percent.  With Gannett’s explosive growth due to the merger with GateHouse along with other subsidiaries and brands, they are now producing some of the largest volume of monthly media invoices and statements. more