All newspaper employees (managers and non-managers) are encouraged to participate in a quick America's Newspapers survey on The Future of Remote Working.  Publishers and managers: Share the survey link with your staffs and encourage them to take part.

During the pandemic, events were put on hold, but it's an area that newspapers should begin taking a new look at again. In just two weeks, Lyndsi Lane, with Gannett's Events and Promotions division, will address PIVOT 2021 with a look at events in the new normal.  Join us to see how events can help your community reconnect and generate revenue for your bottom line.

At a Senate Committee on Small Business and Entrepreneurship hearing on Wednesday, April 21, U.S. Senator Maria Cantwell (D-Wash.) urged the nominee for deputy administrator of the Small Business Administration to correct issues that have prevented some newspapers and broadcasters from applying for critical assistance from the Paycheck Protection Program. Sen. Cantwell will be among the presenters next month during America's Newspapers Spring Conference — PIVOT 2021.  During a talk scheduled for Tuesday, May 11, at 3:30 p.m. EDT, she will be discussing her legislative priorities for the news media.

Subscription yield management, which includes pricing strategy as well as tactics related to audience revenue growth, is a field of analysis that has very high ROI for publishers. Here’s why.

Late last spring, The Albuquerque Journal in New Mexico implemented interactive voice response (IVR) messaging on its website. The paper also started deflecting inbound IVR customer service calls made from cell phones to messaging. Of the callers offered messaging, 10% chose the messaging option for faster service.  Containment averages 60%.