Solutions Partners
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What if your contact center could move as fast as your newsroom?

SinglePilot, being developed directly within the SingleComm platform, will help publishers simplify subscriber service configuration with AI, enabling teams to manage campaigns and workflows faster, reduce complexity and respond more quickly to changing needs. more

Discovery no longer starts with search

Search, Social, Retail Media and AI (SSRA) is a framework for understanding how discovery works today. Rather than treating these channels as separate marketing tactics, SSRA recognizes that they work together throughout the customer journey. Read AdCellerant's latest blog to learn more. more

What is an AI coding agent? How to use one in 5 steps

An AI coding agent turns a plain-English request into working code. Here is how it works, and how to use one to change a paywall in five steps. more

When the story breaks, does your workflow?

Breaking news does not create workflow problems; it reveals them. For local and regional newspapers, treating every breaking story as a live stress test is one of the most valuable,  and most underused, sources of operational insight available. more

News you can use: AI spam detection for new employer profiles from Jobiqo

Jobiqo’s AI-powered spam detection automatically evaluates new employer profiles to identify potential fake recruiters, helping job boards reduce fraudulent listings and manual reviews. Customizable spam thresholds and flexible moderation options let administrators choose whether to flag or automatically block suspicious accounts. more

From AI experimentation to scale: Rethinking AI governance

As publishers move from isolated AI experimentation toward wider adoption, governance is becoming a more important part of AI readiness. This article explores three broad governance models, the trade-offs between them, and why the “Centre of Enablement” model is increasingly relevant to publishers scaling AI responsibly. more

Sell search and AI visibility to the advertisers you already have

Your advertisers already trust you with part of their digital budget. Many of them would also pay for help ranking in organic search and showing up when customers ask AI assistants for a recommendation. more

More coverage where it counts: How The Center Square helps TH Media serve readers across three states

For a news publisher serving readers where Iowa, Illinois and Wisconsin meet, regional coverage means following developments across all three states. As TH Media plans for a future beyond its longtime Associated Press relationship, it is learning how The Center Square can help fill those coverage needs. more

Case study: Automated real estate content cushions AI blow to search traffic at Shaw Media

For about a year, Shaw Media in Illinois has been publishing automated content about local real estate sales on its news site. The newsroom, business and readers have benefited in a number of ways: … more

TCN acquires Abstrakt to expand AI agent assist and automated QA capabilities

TCN, a leading global provider of AI-powered cloud contact center software and solutions, announced the acquisition of Abstrakt, a real-time agent assist and automated quality assurance (QA) company. more

Report for America host newsroom application is open until Oct. 19

Report for America is now accepting applications from local news organizations interested in hosting a corps member beginning in July 2027. Applications are due Oct. 19. more

3 AI governance lessons from Editor & Publisher’s Ethical AI Certification

As publishers find more ways to use AI, they also need clear policies and practices to ensure the technology is used responsibly. That was the challenge Editor & Publisher wanted to address as AI became a larger part of its own operations. more

One story, multiple channels: Rethinking video distribution at scale

As news audiences fragment across websites, apps and social platforms, publishers need a smarter way to turn one piece of journalism into multiple video experiences without multiplying the workload. more

Why the best publisher AI strategies must have a human in the loop

A recent Editor & Publisher webinar explored a challenge most publishers face and came back with a practical answer. more

How Carpenter Media Group built the foundation for a modern publishing workflow for today and beyond

When Carpenter Media Group began evaluating its print production workflow, it determined that streamlining editorial processes and systems across the group was a primary goal. It partnered with Presteligence to implement its automated page building platform. more

Best Of Ballot Series: More votes. More advertisers. More revenue.

The most successful Best Of programs aren't just getting more votes, they're creating more advertiser value and driving more revenue. more

BLOX Digital partners with SCS to bring automated newspaper pagination to publishers

SCS and BLOX Digital announced a strategic partnership, bringing the SCS Automated News Pagination (ANP) platform to BLOX publishers. The partnership combines BLOX Digital’s industry-leading AI-powered CMS with SCS’ proven automated pagination technology. more

BLOX Digital to host webinar with Jon Accarrino on secure, strategic AI adoption for media organizations

Ordo Digital CEO Jon Accarrino will demonstrate how content-driven organizations can protect proprietary content, establish practical AI safeguards, and leverage Model Context Protocol (MCP) to securely connect AI with trusted business systems. more

Report for America opens applications for 2027–2028 host newsrooms

Report for America is now accepting applications from local news organizations interested in hosting a corps member beginning in July 2027. Applications are due Oct. 19. more

The new revenue opportunity you can’t miss

Text-to-Vote is more than a new way to collect votes. It is a bridge between advertiser promotion, audience participation and new revenue. more
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