A Twitter tightrope without a net: Journalists’ reactions to newsroom social media policies

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Journalists increasingly rely on social media platforms such as Facebook and Twitter to pursue audience engagement, which many believe necessary for improving journalism’s popularity and credibility among the public. However, journalists have learned that engaging with their audiences via social media platforms carries personal and professional risks — namely accusations of political bias that can lead to termination from their jobs, as well as trolling, doxing, and threats of physical violence.

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