Larry Ham, the general manager for AIM Media Indiana was in a bind, as an unanticipated surge in demand had left his supply of newsprint short for the month. However, as one of the 450 publications in the PAGE Cooperative, Larry knew that he could count on PAGE to try to solve the shortfall, and he picked up the phone and called the CEO of PAGE, Gary Blakeley.
“When Larry called, I knew it would be a challenging request, since supplies were limited, but that is precisely the benefit of being part of PAGE, because we have multiple suppliers and generate significant volume, so we were able to secure the necessary supply for Larry to address his surge in demand.” For me, it was another demonstration of the power of being an active member of PAGE not only for individual benefits on cost savings, but also assisting each other when the need arises.
Larry added, “I always knew that PAGE was dedicated to supporting its members, but I never had to put them to this test with such short notice and — they delivered.”
Gary added that “as we all enjoy our families this summer, I consider PAGE members and vendors as a family that can be phoned in cases of emergencies. The PAGE team is dedicated to helping membership by drawing on our strength in numbers, sometimes in the nick of time.”
Finally, Gary emphasized that Communications Channels were the key to solving this problem. Not only the communication by AIM Media Indiana to pick up the phone and call PAGE when they needed help but the active on-going contacts between members and vendors facilitated through PAGE.
Namely, PAGE has established more channels for on-going contact through the website (www.pagecooperative.com), which now includes a live chat, as well as email and phone numbers for the PAGE team. Through these channels, members send their forecasts, check their prices, learn about new services and sometimes when the unexpected happens, reach out for help.
PAGE Cooperative members are stronger together.
For more information, contact Gary Blakeley, CEO of PAGE Cooperative, at gary@pagecooperative.com.
