A company-wide National Sweepstakes strategy drove engagement, list growth and huge revenue. more

TCN Inc. has announced the successful launch of its new Smart Answering Machine Detection solution. This product is an advanced, AI-powered Answering Machine Detection and call-sorting solution that is seamlessly embedded within the TCN Operator platform. more

Audience still matters, but Mather’s Subscription Proficiency Index, which benchmarks publishers across six drivers of subscription performance, suggests it is no longer the primary factor separating top performers from the rest. more

In this Executive Exchange conversation, FT Strategies Director Lisa McLeod speaks with Financial Times CEO Jon Slade about leading through disruption, balancing AI with human judgment and building a more resilient, customer-centric media organization. more

Platforms and search are going through another reset and the old playbook of chasing referral spikes is losing its power as AI answer engines and changing algorithms divert traffic away from publisher sites. The conversation at recent events has shifted toward something more fundamental. more

As AI continues to reshape customer service, one question comes up again and again: How do we embrace innovation without losing the human touch? In this month's featured article, SingleComm explores why the future of customer interaction isn't about replacing people — it's about empowering them. more

Most digital marketing campaigns do not struggle because they fail to drive traffic. They struggle because businesses miss opportunities to engage potential customers when they are ready to act. AdCellerant's latest blog explores how businesses can close this costly lead gap. more

Ever-changing Best Of campaign proves that long-running programs benefit from new creatives, fresh sales packaging and a coordinated multi-channel strategy. more

Google’s transition from search engine to “answer engine” is sparking panic over a future of zero-click searches and disappearing referral traffic. But while commodity content producers face an existential threat, local and regional newspapers hold a powerful, natural defense: distinct, deeply localized journalism that AI simply cannot replicate. more

Video is the undisputed engine for digital revenue growth. If your newsroom cannot produce, edit and distribute massive volumes of video at lightning speed, you are handing your audience directly to your competitors. Let Base Media Cloud help you supercharge your video workflows to dominate the news media landscape. more

Publishers are navigating a new reality: the more they innovate with AI, the more they need to build transparency and accountability into how they’re using it. Here are five areas publishers should prioritize as AI governance continues to evolve. more

As traffic softens and growth gets harder to find, publishers are starting to see apps as a more important conversion channel. The question is how paywalls can respond to individual reader behavior, rather than treating every reader the same. more

Short on time and staff? The good news is that you can fill editorial gaps, reduce workloads and save time by finding free content and customizing the stories to make them relevant to your readers. Find high-quality, credible stories that are meant to inform, entertain and engage on BrandpointContent.com. more

D-R Media and Investments of Venice, Florida, has selected SCS’s Community Advertising System to update and enhance its advertising and production workflows. By implementing CAS, D-R Media will benefit from a unified, organization-wide solution that supports display, classified and digital advertising operations, as well as invoicing, accounts receivable and customer account management. more

Accessibility has been part of Textalk’s DNA since the very beginning. In 1979, its founder Henryk Rubinstein developed the world’s first digital newspaper for visually impaired readers, laying the foundation for what would later become Prenly. Textalk has continued running its so-called talking newspaper service ever since. more

Flip-Pay, the reader revenue platform for media organizations, has launched Supporter, an integrated donations solution designed to help publishers generate reader revenues, without relying solely on paywalls or subscriptions. more

Report for America recruits, trains and supports talented journalists to serve in local newsrooms across the United States, focusing on under-covered communities and issues. We partner with newsrooms to build long-term sustainability through salary support, fundraising coaching and revenue development. more

In a rapidly evolving technology landscape, it’s easy to focus on features and releases in the short term. But the bigger question — one that defines long-term success — is how platforms adapt to deeper shifts in AI, identity, data and the structure of SaaS itself.  In this interview, Matt Varblow, CTO of AdvantageCS, talks about the forces shaping the next decade (and the bets that matter now).  more

For decades, the standard playbook for publication-to-reader communication relied on two pillars: the legacy email newsletter and the traditional call center. But as we move through 2026, a massive shift in consumer behavior has fundamentally altered the media landscape. more

Audiences are seeking out local event content from publishers, but sourcing, curating and creating content can be time-consuming. CitySpark has just added several new AI-powered tools on top of its hyper-local event data, making creating compelling content easier than ever. more