Newspapers, funeral homes, and the communities they serve are already feeling the economic impacts of the COVID-19 epidemic. Legacy’s full-service platform has deployed significant resources and fast-tracked critical new products to support our newspaper partners with emergency obituary updates, consumer-focused end-of-life resources, and remote funeral participation.
FULL-SERVICE OBITUARY SUPPORT, 7 DAYS A WEEK
Legacy’s expert support team is at your service 7 days a week to help with critical obituary updates, and any temporary logistical issues you may experience with online placement. Reach us at:
Newspapers
Email: 5:30am – 10pm Central Time, daily: newspapersupport@legacy.com
Phone: 8am – 6pm Central Time, daily: 888-397-9494, press 0, then option 1.
Funeral homes
Email: 5:30am – 10pm Central Time, daily: fhsupport@legacy.com
Phone: 8am – 6pm Central Time, daily: 888-397-9494, press 0, then option 2.
Readers
Email: 8am – 6pm Central Time, daily; info@legacy.com
Phone: 8am – 6pm Central Time, daily; 888-397-9494.
SALES AND COMMUNICATIONS SUPPORT FOR YOUR MARKET
Our Sales team is available to develop market-specific strategies and communications to your audience in response to the COVID pandemic.
Contact us at sales@legacy.com to get started on a custom plan.
For immediately available content, see below:
For funeral homes
Coronavirus Funeral Services FAQ for Funeral Directors
For your readers
Funerals During COVID-19: How to Plan
Video Funerals Help Families Mourn During COVID-19
To stay updated on our coverage, you can sign up for our newsletter or visit sales.legacy.com/coronavirus-information.
ONLINE MEMORIALIZATION SUPPORT FOR YOUR FUNERAL HOME PARTNERS
Legacy has partnered with Tukios to help funeral homes and the bereaved offer remote video services that reinforce social distancing.
Your funeral home partners can leverage Tukios’ industry leading platform to upload video recordings of funeral services, so those unable to attend can watch the service once it has concluded. Tukios will host the video, create the URL, and work with Legacy to update the obituary.
To get started, just have your funeral home partners contact Tukios at support@tukios.com or 801-682-4391.
If a funeral home already has a video hosted online, they can easily add it to a Legacy obituary by contacting our Support team at the information listed above.
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