If you sell anything as a subscription, you are likely inundated with countless subscription management platforms on the market. With so many choices, it can be very overwhelming to try and find the right platform that will fit your needs today, tomorrow and years from now! To help you make an informed decision, we've compiled a checklist of 5 points you need to consider when selecting your new subscription platform.
We at AdvantageCS are the subscription experts. After more than four decades of partnering with our clients, we have the know-how to help you tackle your present and future requirements.
Advantage is a highly flexible platform — one that manages earnings for your unique business model. With Advantage, you can simultaneously manage monthly digital access earnings while also earning income for print issues (as they are delivered) for your print subscriptions. Advantage can handle issue-based and calendar-based pricing, as well as the many complexities of billing in arrears models (for both digital and print content). On top of all these pricing models, Advantage can earn for products sold as one-shots, pre-paid, in continuity programs, repeat orders, in book clubs and series and/or standing orders. To sum it up, if you can envision it, Advantage has the capability to handle it.
So, when considering all these customer complexities, can the subscription management platform you are evaluating handle all of this?
Advantage provides you with a myriad of features necessary to manage all these kinds of changing consumer demands. Advantage equips your customer service teams with instant access to all your customer’s information, helping create that personalized and positive experience for your customers — one that keeps them happy … and subscribed. And Advantage delivers all this sophistication in an accessible and visually appealing UI/UX.
Some of the countless ways Advantage helps you retain your customers include flexible subscription upgrades/downgrades, strategic product bundling options, temporary subscription suspensions, delivery options, “save the cancel” transactions, discounting, premiums, renewal flexibility and so much more!
AdvantageCS proudly partners with each of our clients, meticulously planning to ensure a seamless integration within all your other systems. Advantage is built on an open architecture that combines rich functionality with an extensibility framework that can be configured to fit within your unique technical ecosystem. Besides those tools which make multiple integrations possible — such as APIs, workflow events, extensibility services and data warehouse feeds — Advantage also provides numerous pre-built integrations with third-party applications, including numerous credit card gateways like Stripe and Spreedly, Salesforce CRM, Apple Pay, Shopify, Avalara, and SSO providers Azure and Okta (just to name a few).
Advantage has been implemented with numerous measures to keep our clients’ customer data secure. AdvantageCS, for example, is SOC2 (Service Organization Control 2) compliant, meaning we have undergone thorough evaluations to ensure we maintain high standards of security and privacy of customer data.
Advantage helps to safeguard sensitive customer information by providing multi-factor authentication (MFA) and single sign-on (SSO) solutions, both of which can reduce password theft and fatigue. Advantage also provides organizations the ability to grant security permissions by specific user or user role. These features greatly lessen your risks by restricting user access to your customer information. Additionally, our platform integrates out-of-the-box with numerous organizations that support industry standard data protection regulations, such as GDPR and PCI-DSS. By seamlessly integrating with multiple payment gateways, our solution ensures that sensitive customer card data remains off your servers, which also significantly reduces your risks. By implementing all these kinds of security measures, Advantage fosters your customers’ trust while reducing the likelihood of security breaches and data theft.
By considering these five factors, you'll be better prepared to select your new subscription management platform. There are numerous other factors to consider, but these are some of the most important ones — we hope you’ll stay tuned for the next five! We here at AdvantageCS are ready to partner with your organization, helping you accomplish your goals with our powerful and highly flexible subscription management solution.
Contact us today to find out more and see a demo.